Terms and Conditions

Welcome to IPro Cell. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

The website will not provide any services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries in accordance with UAE law. By accessing and placing an order with IPro Cell, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and IPro Cell.

Under no circumstances shall the IPro Cell team be liable for any direct, indirect, special, incidental, or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if the IPro Cell team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.

1. General Information

IPro Cell is dedicated to providing a comprehensive online shopping experience for mobile phones and accessories in the UAE. Our vision is to be the most customer-centric company, providing vast selection, competitive pricing, and reliable service. By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

IPro Cell will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the right to change prices and revise the resource usage policy at any moment.

2. Use of the Website

The content on this website, including images, descriptions, and pricing, is intended for personal, non-commercial use only. You agree not to misuse the IPro Cell website. You may not interfere with the website or attempt to access it using a method other than the interface and instructions we provide.

3. Product Descriptions and Availability

• We strive to provide accurate product information. However, IPro Cell does not warrant that product descriptions or other content are complete, reliable, current, or error-free.
• Product availability is subject to change without notice. We reserve the right to discontinue any product at any time.

4. Pricing and Payment

All prices are listed in UAE Dirhams (AED) and are inclusive of any applicable taxes, unless stated otherwise. We offer a variety of payment methods for your convenience. By using a payment method on our website, you confirm that you have the necessary authorization to make the transaction.

5. Order and Delivery

IPro Cell endeavors to provide fast and reliable delivery across the UAE. Estimated delivery times are provided as guidelines and may vary. In the case of unexpected delays or delivery issues, IPro Cell will make every reasonable effort to communicate with the customer and provide alternative solutions.

6. Returns and Refunds

Thanks for shopping at IPro Cell. We appreciate the fact that you like to shop with us. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products. As with any shopping experience, there are terms and conditions that apply to transactions at IPro Cell. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at IPro Cell, you agree to the terms set forth below along with the Return Policy.

The product delivered is incorrect (not opened and still includes all original packaging).

A damaged or flawed product compared to the product listed on our website.

You can still return a product for a change of mind reason for a period of 10 days from the moment you received your product and we will guarantee a refund in that case, provided the product is not damaged or tampered with and is in its original packaging. We might still deduct a fee to compensate for operational expenses. This fee could be between 0 and 25% of the item price.

If the packaging has been opened and the product is not defective, unused, and has no visible scratches or marks, we might still deduct a fee to compensate for operational expenses. This fee could be between 0 and 25% of the item price. Please note that for items that are not accepted for delivery by the customer, we might still deduct a fee corresponding to operational expenses, which is between 0 and 25% of the item price.

• We have a customer-friendly return policy to ensure satisfaction. Returns must be initiated within a specific period from the date of purchase, as outlined in our Return Policy section.
• Refunds will be processed through the original payment method. Please note that processing times may vary depending on your payment provider.

7. User Account

Creating an account on IPro Cell allows you to track orders, save items to a wishlist, and access other personalized features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of IPro Cell or its content suppliers and protected by international copyright laws.

Unauthorized use of any content from this site, including reproduction, distribution, or display, is prohibited without prior written consent from IPro Cell.

9. Limitation of Liability

IPro Cell shall not be liable for any damages that result from the use or inability to use our website or services, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

In jurisdictions that do not allow limitations on liability, our liability shall be limited to the fullest extent permitted by law.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or related to these terms shall be resolved in the jurisdiction of the UAE.

11. Modifications to Terms and Conditions

IPro Cell reserves the right to amend these Terms and Conditions at any time. Updated terms will be posted on this page, and your continued use of our website constitutes acceptance of these changes. You acknowledge and agree that we may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or to users generally at our sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform us when you stop using the Service. You acknowledge and agree that if we disable access to your account, you may be prevented from accessing the Service, your account details, or any files or other materials which are contained in your account.

12. Contact Information

For any questions or concerns regarding our Terms and Conditions, please contact our Customer Support team via the contact information provided on the website.